Last updated: October 2026
ACApp Pro subscriptions are sold through Paddle.com, our online reseller and Merchant of Record. Paddle handles payments, taxes, invoices and refunds on our behalf.
If you are not happy with ACApp Pro, you can request a full refund within 14 days of your first payment (monthly or annual), no questions asked.
Annual subscriptions renew automatically. If you forgot to cancel, you can request a full refund within 14 days of the annual renewal payment.
Monthly renewal payments are not refundable. You can cancel at any time to stop future payments.
You can cancel at any time in Profile → "Manage subscription". There are no further charges, and you keep Pro until the end of the period you have already paid for. We do not give partial refunds for unused time, except as described above.
Email support@acapp.uk from the email address of your ACApp account, or reply to your Paddle receipt. When a refund is issued, your Pro access ends and the subscription is cancelled. Refunds go back to your original payment method, usually within 5–10 business days.
This policy does not affect your statutory rights as a consumer.
Questions about payments or refunds? Contact us at support@acapp.uk